WARRANTY



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Raleigh Sport Series:
Frame: 5 year warranty
Fork: 3 month warranty
Moving Parts: 30 day warranty

Raleigh Trail Series:
Frame: 5 year warranty
Rigid Fork: 3 month warranty
Suspension Fork: depending on the original fork maker's warranty policy
Moving Parts: 30 days if not covered by the original parts maker's warranty policy

Raleigh Elite Series:
Carbon Frame: 3 year warranty
Suspension Frame: 3 year warranty
Non-suspended Aluminium Frame: 5 year warranty
Rigid Fork: 6 month warranty
Suspension Fork: depending on the original fork maker's warranty policy
Moving Parts: 30 days if not covered by the original parts maker's warranty policy

ALL CLAIMS MUST BE ACCOMPANIED BY A PROOF OF PURCHASE DATE

All Raleigh bicycles are warranted to the original purchaser to be free from defects in material and workmanship.

WARRANTY DOES NOT COVER :

  • Normal wear and tear, any damage caused by accident, misuse, neglect, abuse, or stunt riding (veld bashing, riding down stairs, or similar activities).
  • Bending of frames or forks, handlebars, seat posts, or wheel rims can be a sign of abuse/misuse.
  • Improper assembly or improper maintenance is not covered by warranty.
  • If pedals are not fitted and tightened to the crank arm correctly, damage will be done to the crank arm. This is not covered by the warranty, see owners manual for details on "How to fit pedals correctly".
  • Every cycle has a maximum stress point, which if exceeded will damage the cycle. The strength of the cycle depends entirely on the quality of the component parts used, which in turn has a direct bearing on the price of the cycle.

DOES NOT COVER SERVICE AND MAINTENANCE
UNDER NO CIRCUMSTANCES WILL A CYCLE BE EXCHANGED